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This program is designed to equip enrolled students with the essential skills required for crowd management during emergencies and the planning of large-scale events. The diploma offers comprehensive guidance on ensuring public safety, fostering effective communication within the team, devising emergency plans for event venues, identifying and utilizing basic safety and emergency equipment, as well as efficiently coordinating crowd movement during both events and emergency situations.
2 Years Diploma
Crowd Management
This program is designed to offer comprehensive training in the fundamentals of the entertainment business. It focuses on the development of soft skills relevant to the industry and provides an in-depth overview of key components within the entertainment sector. Participants will gain specialized knowledge in technology, analysis, leadership, and public relations, essential for managing entertainment venues. By providing trainees with a solid foundation in business skills and insights into the entertainment industry, this program prepares them for long-term success and a fulfilling career path in the field.
Entertainment Center Management
Entertainment Centers Design
This program is designed with the main objective of creating unforgettable experiences for both local and international visitors in entertainment venues. It aims to establish and nurture strong customer relationships while offering sales guidance across all aspects of the entertainment industry. Throughout the program, trainees will develop skills in collecting, analyzing, and utilizing business information effectively. Additionally, they will receive training in providing sales consultation services, monitoring and enhancing customer relations, ensuring high standards of service quality, cultivating customer loyalty, and expanding the customer base.
Entertainment Centers Safety and Maintenance
This program is designed to offer the Diploma Program in Safety and Maintenance of Entertainment Centers, which provides comprehensive training in two key disciplines: security management and equipment maintenance within entertainment venues. Trainees will be equipped to fulfill dual roles as security officials and technical experts responsible for maintaining entertainment equipment. Divided into two main components, the program covers maintenance management and safety management in entertainment centers.
1 Year Associate Diploma
This program is designed with the primary objective of equipping students with the essential technical skills required for maintaining entertainment centers. This is achieved through rigorous training covering mechanics, electricity, automation, electronics, and sound.
Entertainment Centers Maintenance
Entertainment Centers Safety
This program is designed with the goal of providing comprehensive training for students aspiring to work in the field of safety, particularly as officials and supervisors. Participants will learn essential skills relevant to occupational public safety in recreational venues, including parks, gardens, cinemas, tourist villages, as well as various attractions, performances, and events.
Entertainment Destination Management
This program is designed to prepare certificate holders for assuming responsibility for overseeing all aspects of customer relations, as well as managing the animation and operations of the experience center. Additionally, they are tasked with managing the center itself and its commercial activities. Throughout the program, participants will develop an understanding of the significance of welcoming customers, including protocols for VIPs and customer care, and will gain experience in guiding them through various activities. They will also acquire skills in Meet & Greet interactions.
Entertainment Experience Design
This program is designed to prepare individuals for assuming the responsibility of effectively marketing the overall experience upon graduation. The program aims to impart essential techniques for welcoming guests, emphasizing the significance of creating memorable experiences and understanding operational management, including promotion and marketing strategies. Additionally, the curriculum underscores the importance of communication skills, both soft skills and proficiency in English, and emphasizes the utilization of digital applications, technologies, and information processing tools.
This program is designed with the objective of equipping trainees with comprehensive knowledge of security and safety protocols applicable to events and leisure facilities, whether indoor or outdoor. Participants will be trained to identify potential hazards, respond to incidents and accidents effectively. They will also undergo training in fire extinguishing techniques and administering first aid. By the end of the curriculum, participants will be proficient in recognizing the main equipment required for events and facilities, ensuring a safe environment for attendees.
Health, Safety, and Operation in Events
Entertainment Project Management
This program is designed to familiarize students with the entertainment industry, focusing specifically on entertainment events. Students will acquire both theoretical knowledge and practical skills necessary for orchestrating successful entertainment events. Upon completion, graduates will be prepared to pursue careers in public or private organizations involved in organizing or servicing entertainment events. The diploma curriculum encompasses various crucial aspects of entertainment event management, including marketing, planning, service provision, communication, and more.
Conference and Exhibition Management (MICE)
This program is designed with the aim of preparing professionals for roles in Conference and Exhibition Management across various event domains, including meetings, conventions, trade shows, and exhibitions. Graduates typically find employment in the M.I.C.E. and Event Management sectors. The responsibilities of diploma holders encompass diverse aspects of Conference and Exhibition Management, including planning, operations, marketing, finance, and risk management.
Live Events Management
This program is designed to prepare students for careers in live event management, emphasizing practical skills and holistic development. The diploma enhances expertise in event logistics, experience design, stage and crowd management, planning, marketing, financial management, sound and lighting management, and more.
6 months Orientation Course
This program is designed to cover crowd management, which entails planning, directing, and organizing to ensure the smooth running of events involving large groups of people.
This tutorial includes crowd management and safety modules; Through it, trainees will be trained to:
- Crowd safety and management; Train the trainee as a safety officer and crowd manager.
- Ensure the safety of events; Train the trainee as a safety officer who looks after all aspects of health and safety in the organization.
- Take responsibility; Monitor and evaluate employee health and safety in the workplace or event.
Crowd Management and Safety Officer
Entertainment Centers Safety
This program is designed with the main objective of providing an unforgettable experience for local and international visitors and developing relationships with customers while offering sales advice on all entertainment venues in the Kingdom of Saudi Arabia.
Sales Events Operations
The course is designed to equip individuals with the essential skills and knowledge to excel in sales operations related to events. The modules provide a progressive learning experience, starting with fundamental sales principles and culminating in a holistic understanding of sales operations
3 months Short Courses
This program is designed to prepare certificate holders for assuming foundational responsibilities in the maintenance of an entertainment venue. Participants will be introduced to the basics of maintaining a safe and functional environment, learning the essential skills needed to support the upkeep and smooth operation of the experience center.
Maintenance for Ride Technicians
Visitor Attractions Operations
(Profun Academy)
The Visitor Attractions Operators Program is designed to support and enhance the visitor experience at various tourist attractions and operators. This program often includes a range of services, such as marketing support, staff training, access to industry resources, and tools to promote sustainable tourism practices. By participating in the program, operators can receive valuable insights and opportunities to expand their reach, improve their operations, and contribute to the local economy through tourism.
5-30 Days Orientation Course
This program is designed with the main objective of providing a comprehensive coverage of the Team Management for Supervisors" course, which includes:
- Develop leadership skills to inspire team members and help them unlock their potential.
- Developing administrative skills such as: decision-making, setting goals and achieving them, managing conflicts and meetings.
- Know how to develop action plans that include performance and professional development goals.
Team Management for Supervisors
Public Safety and Security
This program is designed with the main objective of addressing the "public security and safety" course, which includes:
- Protection of lives and property.
- Familiarize yourself with local and international safety regulations and laws.
- Identify potential risks and ways to deal with risks and threats; It also includes best practices for incident response and methods for reporting them.
Incident Investigation
This program is designed with the main objective of providing coverage of the "Incident Investigation" course, which covers:
- Understanding of the basic requirements for accident investigation as well as awareness of conducting an accident investigation.
- Understand techniques for interviewing people and collecting evidence.
- Identify and report root causes of accidents through investigation techniques.
Welcome and Event Protocol
This program is designed with the main objective of providing coverage of the "Welcome and Event Protocol" course, which covers:
- Developing and enhancing the trainees' skills in welcoming a wide range of local and international guests.
- Knowledge of the basic concept of event management and protocol procedure practices; Collecting information, conducting research, answering inquiries, recording customer calls.
- Raise awareness of event protocol and develop expertise in event management.
Warehouse Management
This program is designed with the main objective of providing coverage of the "Warehouse Management" course, which covers:
- Understanding of how managers make strategic and tactical decisions, and how they are made in the warehouse management functional area.
- Understanding health and safety issues in warehousing activities.
- Basic concepts of logistics and supply chain, analytical and logical skills.
Crisis Management Level 2
This program is designed with the main objective of addressing the "Second Level in Risk Management" course, which covers:
- Prepare and conduct a risk assessment, in addition to initiating remedial actions for identified and expected risks.
- Provide trainees with the necessary tools to conduct risk assessments in the workplace, and to enable them to make responsible and practical contributions to health and safety efforts.
Health Safety
Level 2
This program is designed with the main objective of addressing the "Second Level in Health and Safety" course, which covers:
- Define key health and safety legislation.
- Determine uses and requirements for personal protective equipment.
- Understanding and implementing risk identification and risk assessment.
Counter Activities Sales
This program is designed with the main objective of addressing the "Counter Activities (Sales)" course, which covers:
- Knowing how to greet a customer and understanding reception techniques.
- Knowing how to identify and discover customer needs and how to reformulate them.
- Know how to handle objections and a difficult customer.
Entertainment Project Management
This program is designed with the main objective of addressing the "Entertainment Project Management" course, which covers:
- Providing the job of "Project Manager" in each of its organizational and planning dimensions from a creative and innovative point of view.
- Each component and cognitive dimension presented in this unit focuses on the need to satisfy different audiences in the entertainment sector.
- To give an accurate and complete view of the profession of "Project Manager" or "Creative Engineer" in the theme park sector.
Customer Service
This program is designed with the main objective of addressing the "Customer Service" course, which covers:
- Understanding the basics of customer service during events and conferences from start to finish.
- Identify the principles and challenges of customer service.
- Learn the skills and tools needed to provide good customer service.
Introduction to Crowd Management
This program is designed with the main objective of addressing the "Introduction to Crowd Management" course, which covers:
- Identifying cases of crowd management in various sites (entertainment park, cultural festival, sporting event, conference, airport, shopping center, etc..)
- Explore different ways to manage the flow of people as appropriate for each situation – whether it is a routine situation or an emergency situation.
- Gain basic knowledge of the different activities to be carried out by an agent responsible for assisting crowd management teams.
Event Registration and Ticketing
This program is designed with the main objective of addressing the "Event Registration and Ticketing" course, which covers:
- Learn about the process of issuing event tickets and types of systems.
- Learn about all aspects related to the ticketing process and how it works.
- Providing information on modern technologies used in event registration and ticketing and understanding the event registration process.
2 years diploma
1 year diploma
6 months course
3 months short courses
5-30 days courses
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